Frequently Asked Questions

Here we have answers to our most popular questions.

• Pool Openings

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  When you are ready to open your pool for the summer we will:

  Remove your water cover, fold and prepare it for storage.

  Adjust the water level to the appropriate running level.

  Vacuum, skim and brush.

  Assemble the components removed for the winter closing.

  Get the pool running.

  Test the water.

  Adjust the pool chemistry by adding the chemicals required.

  The owner will be notified of any potential problems with the pool.

• Weekly Service

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  We will schedule you in once a week to make your pool shine, the service includes:

  Surface Skimming.

  Ensuring System Performance.

  Water Testing.

  Adding Chemicals Where Needed.

• Service Calls

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  If you have a problem with your pool and you require professional assistance we will be there to get you up and running as soon as we can if :

  Your Pool Goes Green or Brown.

  Your Pump Stops Working.

  You Have Cloudy Water.

  A Pipe Bursts or Leaks.

  Your Filter Need Cleaning.

• CPO Service

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  For commercial pools we provide a certified pool operator service, a weekly pol test and signature in the record book, water samples tested at the Laboratory for the Board of Health .

• Pool Closing and Winterisation

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  At the end of the season when all the fun has been had the most important thing is to protect your pool by having us professionally winterise; we will:

  Drain the pool below the return lines.

  Drain the filter and pump.

  Blow air through the lines making sure there is no water in the system.

  The water is treated to help keep sanitary through the water mounts anti-freeze added to the lines where needed and the lines plugged.

  Railings ladders accessories removed and stored the winter cover is then re-installed.

  Please ask for an estimate of having a winter cover installed.

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